Effective Date: July 11, 2025

Mindspan Mentors (“we”, “our”, or “us”) is committed to safeguarding your privacy and ensuring compliance with all applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

We operate the website www.mindspanmentors.com, and this policy outlines how we collect, use, and protect your data.

1. Who We Are

Mindspan Mentors is a UK-registered online tutoring service specialising in GCSE, A-level, 11+, Common Entrance exams and SATS. We are registered with the Information Commissioner’s Office (ICO) and follow all legal requirements related to data handling and privacy.

2. What Data We Collect

We may collect the following information:

– Personal Information: When you submit forms (e.g. to book a demo), we collect your name, email address, and any message you provide.

– Usage Data: We use tracking tools and analytics to understand how users interact with our website (pages visited, time spent, etc.).

– Marketing Data: If you interact with our ads or site, Meta Pixel and Burst Analytics may collect anonymised engagement data.

3. How We Use Your Data

We use your data to:

– Provide our tutoring services

– Respond to your inquiries or demo bookings

– Improve the performance and experience of our website

– Deliver personalised marketing through platforms like Facebook and Google

We never sell or misuse your data.

4. Cookies and Tracking

Our website uses cookies and third-party tracking plugins to enhance performance and run effective advertising. You can control your cookie preferences through our cookie banner at any time.

5. Third-Party Tools

We use secure, GDPR-compliant third-party services such as:

– Calendly (for demo lesson bookings)

– Meta Pixel (for advertising insights)

– Burst Analytics (for anonymous usage analysis)

6. Your Rights

Under UK law, you have the right to:

– Request access to your data

– Ask us to delete or correct your data

– Withdraw consent at any time

Contact us at info@mindspanmentors.com for any data-related requests.

7. Contact

If you have questions about this policy, please contact us at:

info@mindspanmentors.com

Mindspan Mentors, UK

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